Metro Trains had a need to identify the change tools required throughout the change delivery lifecycle and to align the tools to the change and project delivery framework.
Cubic provided the following services to Metro:
Assessed current change tools [quality, consistency, information gaps, usage]
Refined and developed a comprehensive suite of tools based on ADKAR model for Change practitioners, Project Managers and Business Sponsors suitable for simple, complex and agile change initiatives
Road-tested relevance and applicability of tools with change practitioners and Project Management Office
Developed induction pack including toolkit guide and RACI for change practitioners and project managers